Cookie Policy

1. Identification of the data controller

1.1. This Cookie Policy applies to the website https://www.clubedolagohotel.pt/ and is provided by Saboia Residence, Lda., legal entity no. 516172948, with registered office at Rua da Moeda, 4, 1200-275 Lisbon, hereinafter referred to as “Clube do Lago Hotel” or the “Data Controller”.

1.2. For any questions regarding the use of cookies or the associated processing of personal data, the data subject may contact the Data Controller at geral@clubedolagohotel.pt.

1.3. The Data Protection Officer is Claudia Lago, whose email address is geral@clubedolagohotel.pt.

2. What are cookies

2.1. Cookies are small text files or equivalent technologies that may be stored on the user’s terminal equipment when they visit a website.

2.2. Cookies allow, among other functions, the technical operation of the website to be ensured, certain preferences to be remembered, the use of content to be measured and, where authorised by the user, analyses to be carried out or personalised content to be displayed.

2.3. Depending on their purpose, the information collected and the possibility of associating them with an identified or identifiable person, the use of cookies may involve the processing of personal data. In such cases, Regulation (EU) 2016/679 of 27 April (GDPR) and Law no. 58/2019 of 8 August also apply.

3. Legal framework

3.1. The storage of information on the user’s terminal equipment and access to information stored thereon are governed, in particular, by Article 5 of Law no. 41/2004 of 18 August, as currently in force.

3.2. Cookies that are strictly necessary to transmit a communication over an electronic communications network or to provide an information society service expressly requested by the user may be used without prior consent, provided that the applicable legal requirements are met.

3.3. Cookies that are not strictly necessary generally require the user’s prior, free, specific, informed and unambiguous consent, without prejudice to the specific assessment of the purpose and legal framework of each technology used.

3.4. Consent to non-essential cookies cannot be inferred from merely browsing, closing a notice, inactivity or continuing to use the website. It must result from a positive action by the user and be capable of being withdrawn at any time with the same ease with which it was given.

4. Categories of cookies used

4.1. Clube do Lago Hotel uses or may use the following categories of cookies, and the actual configuration of the website must correspond to the updated technical inventory provided for in clause 5:

  • 4.1.1. Strictly necessary cookies: necessary for the technical operation of the website, security, session management, the prevention of misuse or the provision of a functionality expressly requested by the user. These cookies do not require prior consent where the applicable legal requirements are met.
  • 4.1.2. Preference or functionality cookies: allow the user’s choices, such as language, region or certain display options, to be remembered. They may only be classified as exempt from consent where they are genuinely necessary for a functionality expressly requested by the user; otherwise, they require consent.
  • 4.1.3. Analytics or measurement cookies: allow statistical information to be obtained about how the website is used, including pages visited, duration of the visit, source of access and any errors. Unless a legally applicable exemption is documented, these cookies may only be installed after consent has been obtained.
  • 4.1.4. Marketing, advertising or profiling cookies: allow browsing activity to be tracked, profiles to be created, campaigns to be measured or personalised advertising and content to be displayed. They always require prior consent where applicable and may not be installed before such consent has been obtained.
  • 4.1.5. Third-party cookies: are provided by entities other than Clube do Lago Hotel, including, where applicable, providers of analytics, advertising, video, maps, social networks, booking engines or other integrated services. Their use must be identified individually and is subject to the applicable consent regime.

Last updated: 09/09/2026